In order to provide you with a convenient online experience, our website uses cookies. By using our website, you agree that we may use the cookies described in detail in our Data Privacy Settings . You may manually adjust your cookie preferences at any time on that page.
Settings

Contact

At DEKRA Costa Rica, we are committed to addressing your inquiries, suggestions, or complaints.

To facilitate communication with us, please complete the following form:
Additionally, in all our stations, the "Customer Feedback" form is available in case you wish to formalize a complaint or claim. You can also do so directly by emailing info​.cr@​dekra​.com . Once we receive your valuable feedback, we commit to providing you with a response within no more than 10 business days.
If you would like more information about our process for handling complaints and appeals or simply want to ask us a question, feel free to write to us at info.cr@dekra.com. We are here to provide transparency and clarity at every step of the way.
At DEKRA, our commitment is to offer exceptional service quality, ensuring that all your concerns and/or comments are addressed fairly and promptly. Your trust in us is the driving force that motivates us.